Last updated: March 2026

This privacy policy explains how Radicel collects, uses, and protects your personal information. Radicel is a marketing and strategy consultancy run by Nicola Ennis, based in Wiltshire, England.

If you have any questions about this policy, please contact nicola.ennis@radicel.co.uk

Who is responsible for your data?

Nicola Ennis, trading as Radicel, is the data controller. This means we are responsible for deciding how and why your personal data is used.

What information we collect

When you contact us or work with us, we may collect:

• Your name and email address
• Your job title and organisation
• Information you share about your business and challenges.
• Basic website usage data such as pages visited and browser type.

Why we collect it and our legal basis.

Purpose

Legal basis

Responding to your enquiry

Legitimate interest

Delivering agreed consultancy work

Contract

Sending information you have requested.

Consent

Improving our website

Legitimate interest

We will never sell your data or use it for unrelated marketing purposes.

How long we keep your data.

We keep client and contact records for up to six years, in line with standard UK business practice. Website usage data is retained in line with our analytics provider's default settings.

Who we share your data with

We do not share your personal data with third parties for marketing purposes. We use the following services which may process data on our behalf:

• Our website hosting provider
• Our email provider
• Google Analytics or equivalent, for website usage data only

All providers are required to handle your data securely and in accordance with UK GDPR.

Your rights

Under UK GDPR you have the right to:

• Access the personal data we hold about you.
• Ask us to correct any inaccurate information.
• Ask us to delete your data.
• Object to or restrict how we process your data.
• Withdraw your consent at any time.

To exercise any of these rights, please email nicola.ennis@radicel.co.uk. We will respond within 30 days.

Cookies

This website uses cookies to help us understand how visitors use the site. You can control cookie settings through your browser at any time.

Changes to this policy

We may update this policy from time to time. The date at the top of this page will always reflect the most recent version.

Complaints

If you are unhappy with how we have handled your personal data, you have the right to complain to the Information Commissioner's Office (ICO).

Website: ico.org.uk Telephone: 0303 123 1113